ITIL®: Intermediate Lifecycle Stream: Service Transition (ST) Training Course

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Course Code


Duration Duration

21 hours (usually 3 days including breaks)

Requirements Requirements

Candidates wishing to be trained and examined for this qualification must already hold the ITIL Foundation Certificate in IT Service Management which shall be presented as documentary evidence to gain admission.

Overview Overview

The main target group for the ITIL Expert Qualification: Service Transition Certificate includes, but is not restricted to CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers, IT security managers, service test managers and ITSM trainers.

Examination costs are not included.

Course Outline Course Outline

Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification: 

  • Introduction to Service Transition 
  • Service Transition Principles 
  • Management and control of all Service Transition activities 
  • Service Transition Related activities around communications, commitment and organizational change 
  • Organizing Service Transition 
  • Control and coordination of Service Transition technology related activities 
  • Analysis, justification and selection of the implementation approaches, challenges, critical success factors and risks.

Guaranteed to run even with a single delegate!
Public Classroom Public Classroom
Participants from multiple organisations. Topics usually cannot be customised
From $4350
Private Classroom Private Classroom
Participants are from one organisation only. No external participants are allowed. Usually customised to a specific group, course topics are agreed between the client and the trainer.
Private Remote Private Remote
The instructor and the participants are in two different physical locations and communicate via the Internet
From $2080
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The more delegates, the greater the savings per delegate. Table reflects price per delegate and is used for illustration purposes only, actual prices may differ.

Number of Delegates Public Classroom Private Remote
1 $4350 $2080
2 $2490 $1305
3 $1870 $1047
4 $1560 $918
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Upcoming Courses

VenueCourse DateCourse Price [Remote/Classroom]
ND, Fargo - Brandt Office ParkMon, Nov 21 2016, 9:30 am$2080 / $4890
MT, Bozeman - Downtown BozemanWed, Dec 7 2016, 9:30 am$2080 / $5280
New York (NYC) - Midtown Manhattan - Park Avenue & E48-49th (Grand Central)Mon, Dec 19 2016, 9:30 am$2080 / $5880
CheyenneTue, Dec 20 2016, 9:30 am$2080 / $5040
VT, BurlingtonWed, Dec 21 2016, 9:30 am$2080 / $4980

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