OCEB Business Advanced Exam Preparation Training Course

Course Outline

Aligning BPM with Enterprise goals and resources

Aligning business processes with stakeholders' goals; aligning business processes with available resources; changing business processes to continue to achieve business goals in response to changing conditions; enterprise decision management.

Advanced Business Process Modeling with BPMN

Advanced process discovery; working with large models; splitting a model for outsourcing; model validation.

Management of BPM programs

Developing a BPM Center of Excellence; Developing an enterprise roadmap for BPM; techniques to drive business adoption; developing business cases; developing a business architecture; resourcing a BPM team; ownership of processes; process portfolio management; global and local process guidelines.

Advanced Change Management

Implementing and aligning organizational change; rollout strategies; assessing degrees of impact; advanced change techniques.

Compliance and Assurance

Governance, Risk, and Compliance (GRC) including Corporate Governance, Enterprise Risk Management, Strategic Compliance Management, and Corporate Social Responsibility. Assurance topics including Information Assurance, Process Assurance, and Quality Assurance.

Advanced Topics in Process Improvement

BP and transition QA techniques; BPMM - Structure and Major Features; 6 Sigma - Major features, approaches, and benefits; LEAN - Major features, approaches, and benefits.