NY, Long Island - Bohemia

80 Orville Drive Suite 100, Bohemia, united states, 11716

The venue is located just across the road from the Puritan's Pride Vitamin Factory Outlet and the Leidel Corporation building, just up the road from FedEx.

PA, Pittsburgh - Penn Center East Monroeville

201 Penn Center Boulevard Suite 400, Pittsburgh, United states, 15235

The venue is located in the neighborhood of the Penn Center, on the opposite side of the street to the Rey Azteca and Yamato restaurants and in the same building as Pearce Orthodontics.

NY, Brooklyn - One Pierrepont Plaza

300 Cadman Plaza West, New York, united states, 11201

One Pierrepont Plaza is accessible via 12 nearby subway and bus lines. The building is conveniently located near the Brooklyn Bridge, the Manhattan Bridge and the Brooklyn-Queens Expressway. Long Island Rail Road within walking distance and 5 minutes to downtown Manhattan.

NY, Long Island - New Hyde Park

1979 Marcus Ave Suite 210, Long Island, united states, 11042

The Center is located within three miles from The Long Island Expressway, Northern State Parkway and MTA bus. There is fast access to amenities close by and an easy commute to the city with only 15 minutes drive to LaGuardia and Kennedy Airports.

CT, Stamford - Downtown

One Stamford Plaza, Stamford, united states, 06901

The venue is located just opposite of the Stamford Mariott Hotel & Spa and in the vicinity of the Stamford Town Center, H&M and Barnes&Noble.

CT, Hartford - Downtown

CT, Hardford - Downtown, 100 Pearl Street 14th floor, Hartford, united states, 06103

The venue is located right at the heart of the city's business district in the Greater Hartford Welcome Center, just opposite of the Pearl St and Lewis St bus station. This impressive two-tower office building features a three-story granite and glass lobby its own gym and a secure underground parking.

CT, East Berlin - East Berlin

East Berlin, 1224 Mill St. Building B - Suite 224, East Berlin, united states, 06023

The venue is located just off of Mill St in the vicinity of Haven, Inc.

PA, Philadelphia - International Plaza Dr Suite

1 International Plaza Dr Suite 550, Philadelphia, united states, 19153

The Center lies in the heart of Philadelphia with excellent highway access to I-95. It is in a short distance to City Center train depot, SEPTA bus and offers shuttle service to nearby Philadelphia International Airport.

NY, Queens - Forest Hills Tower

Queens Blvd Suite 400, New York, united states, 11375

This venue is situated on the corner with Grand Central Parkway / Jackie Robinson Parkway giving you quick subway access. It is conveniently located in less than 30 minutes from Long Island and only 15 minutes away from JFK and LaGuardia Airports.

NY, Staten Island - 1120 South Avenue

1120 South Ave, Staten Island, united states, 10314

This location is located right off the Staten Island Expressway, 6 miles from Historic Richmond Town and 7 miles from the Staten Island Ferry to Lower Manhattan.

Explore Our Courses

Assertiveness

 7 Hours
A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels. Audience Anyone who is looking to enhance their assertiveness skills Aim This course aims to raise confidence and increase the delegate’s ability to communicate confidently and assertively with colleagues and customers. Objectives By the end of the programme the participants will:
  • Understand and overcome the barriers to being assertive
  • Recognise behaviour traits within yourself and others and learn effective strategies for managing them
  • Communicate effectively with a wide range of people to achieve a win-win situation wherever possible
  • Effectively manage difficult situations.
Read more...

Effective interpersonal communication with elements of assertiveness

 14 Hours
Goal The training will be to review and improve the competencies needed to achieve their business objectives in terms of both individual work and teamwork, particularly through the acquisition of skills by the participants such as:
  • Building an effective communication style with others
  • Practical analysis of the barriers of communication and active techniques to prevent their occurrence
  • Building support assembly relationships
  • Effective team work
  • Awareness of mutual influence in relation team-unit and unit-team
  • The ability to use a variety of techniques to manage conflict
  • Change their attitudes and behavior modeling constructive (eg assertive posture)
Method of work The training is designed as an interactive, where participants share is over 80% of the time. Each session follows a similar dynamic: opening a new exercise habits (to build awareness), mini-lecture on the techniques (knowledge), practicing new tactics and techniques (skills). After the close of each session, participants receive support materials for sessions discussed.
Practical material is summed giving a mini lecture explaining the theoretical basis and fundamental psychological mechanisms which participants experience while working on the training room.
Read more...

Conflict Management

 14 Hours
Purpose of training: For all striving to effectively and efficiently deal with conflict situations. Training for people who want to develop their skills in using the conflict in the work of the team who aim to develop the ability to apply strategies, methods and techniques of conflict management. Benefits of training course: Using the methods and techniques to solve conflict situations, effective conflict management, effective communication in conflict situations, skillful preparation of the analysis needs of the parties of the conflict and the formulation of the problem, the use of stress management skills, emotional and assertive techniques in resolving such conflicts. Skills acquired during the training:
  • communicate effectively in conflict situations
  • identify sources of conflict
  • analysis of the needs of the parties to the conflict and the formulation of the problem
  • using the methods and techniques to solve conflicts
  • to the principles of assertiveness and managing emotions in conflict resolution
  • application of the principles of assertive resist tampering
  • appropriate behavior in conflict
  • implement these stress management, emotional
Training method: lectures, simulations, case studies, role playing, giving feedback to participants
Read more...

Building an Effective Team with Belbin Team Roles

 7 Hours
The Team Roles identified by Dr Meredith Belbin are used extensively in organisations worldwide. This course will guide you through the Team Roles theory to help identify ways to use your strengths to your advantage and manage your weaknesses as best you can. The course is suitable for individuals who want to learn to function better in, or improve their management of, teams. It is also ideal for existing teams, who, together, can examine ways to work more effectively in their specific environment.
Read more...

Communicating and Influencing For Team Members

 14 Hours
By the end of the course, delegates will be able to:
  • Appreciate the need to manage their own behaviour before they can influence others’ behaviour
  • Understand the strengths and weaknesses of the various communications media available
  • Manage their internal and external customers and stakeholders
Format of the course The course will be a highly-interactive combination of:
  • Facilitated Discussions
  • Slide Presentations
  • Exercises and
  • Case Studies
Read more...

Communicating and Influencing - For Managers and Team Leaders

 14 Hours
Audience Staff who need to be fully aware of the issues surrounding Communicating and Influencing:
  • Their colleagues
  • Their bosses
  • Their internal and external customers and stakeholders
Format of the course The course will be a highly-interactive combination of:
  • Facilitated Discussions
  • Slide Presentations
  • Exercises and Case Studies
By the end of the course, delegates will be able to:
  • Appreciate the need to manage their own behaviour before they can influence others’ behaviour
  • Understand the strengths and weaknesses of the various communications media available
  • Manage their internal and external customers and stakeholders
  • Explain how to deal with the difficult situations they may encounter in the office
Read more...

Conflict Resolution, Assertiveness and Self Confidence

 14 Hours
In an increasingly globalised world, we work in more multicultural environments where conflicts between individuals and groups are possible. The fundamental belief behind conflict resolution is that conflicts are unavoidable but that they are manageable. Assertiveness, self-confidence, negotiation ability, interpersonal and other skills are pivotal in supporting conflict resolution. In our everyday life, we encounter many occasions where we consciously or unconsciously (with family members, friends, clients, business partners) manage conflicts. Mastering conflict resolution helps to resolve conflicts effectively, as well as helping us to communicate better, persuade efficiently, improve business results as well as enhancing organisational and personal behavior and performance. This course offers a mix of theories and concepts, combined with group exercises and individual activities to enable delegates to share ideas and develop their skills. Objectives:
  • To understand the fundamentals and nuances of conflicts in organizations
  • To explore key concepts, factors, theories, types, and models in conflict resolution
  • To discover the personality types, leadership styles supporting negotiation skills
  • To learn the art of assertiveness and self-confidence
  • To experiment, experience and practice conflict resolutions 
Read more...

Influencing and Avoiding Conflict

 21 Hours
Audience
  • Staff who need to be fully aware of the issues surrounding Influencing and Avoiding Conflict with : 
    • Their colleagues
    • Their bosses
    • Their internal and external customers and stakeholders
Course Objectives By the end of the course, delegates will be able to:
  • Appreciate the need to manage their own behaviour before they can influence others’ behaviour
  • Understand the strengths and weaknesses of the various communications media available
  • Manage their internal and external customers and stakeholders
Format The course will be a highly-interactive combination of:
  • Facilitated Discussions
  • Slide Presentations
  • Exercises and 
  • Case Studies
Read more...

Negotiation Skills

 14 Hours
This two day course is designed for people who want to achieve better outcomes from their negotiations with customers, suppliers and colleagues. It teaches the skills and tactics used by effective negotiators and builds the confidence needed to succeed. Delegates learn the different negotiating styles and how to maximise their personal power while protecting important relationships. The course is highly participative with a combination of lecture, discussion, coaching and exercises.
Read more...

Last Updated:

Testimonials (8)

SAMART Goal and Negotiation Concept

Withaya - Babcock Power (Thailand)

Course - Negotiation Skills

Clarity of the discussion. Trainer connects to the participants. Pleasant and happy aura of the trainer.

Mona Liza - IT

Course - Effective interpersonal communication with elements of assertiveness

As it was a 1:1, the personalization of the content.

Patricia - Embraer

Course - Influencing and Avoiding Conflict

Excellent trainer, with the speech completely tailorerd to the audience. A lot of content.

Carole - Axway

Course - Communicating and Influencing For Team Members

good balance between theories and practices

Akos Hegyi - BioLife Plazma Hungary Kft. / Sanaplasma Kft.

Course - Conflict Resolution, Assertiveness and Self Confidence

We could practice on real situation and Helen gave to me a lot of practical tips.

Elisa Venturini

Course - Assertiveness

The team vs. team exercise. It made me cognizant of the negative behaviours of my strong areas.

Jordan Ruegg

Course - Building an Effective Team with Belbin Team Roles

I generally was benefit from the interaction and flexibility.

Olivier Pugliesi-Conti

Course - Communicating and Influencing - For Managers and Team Leaders

Upcoming Courses

Effective interpersonal communication with elements of assertiveness

2025-06-16 9:30 am
14 hours
NY, Queens - Forest Hills Tower
$ 2027 (Online)
$ 3027 (Classroom)

Conflict Management

2025-06-30 9:30 am
14 hours
NY, Staten Island - 1120 South Avenue
$ 2027 (Online)
$ 3027 (Classroom)

Assertiveness

2025-07-14 9:30 am
7 hours
NY, Long Island - Bohemia
$ 1230 (Online)
$ 1730 (Classroom)

Effective interpersonal communication with elements of assertiveness

2025-07-28 9:30 am
14 hours
PA, Pittsburgh - Penn Center East Monroeville
$ 2027 (Online)
$ 3027 (Classroom)

Other regions in the US

Other Countries

These courses are also available in other countries
Online Assertiveness training in New York, Assertiveness training courses in New York, Weekend Assertiveness courses in New York, Evening Assertiveness training in New York, Assertiveness instructor-led in New York, Assertiveness classes in New York, Assertiveness private courses in New York, Assertiveness instructor in New York, Weekend Assertiveness training in New York, Assertiveness on-site in New York, Assertiveness boot camp in New York, Assertiveness trainer in New York, Assertiveness instructor-led in New York, Evening Assertiveness courses in New York, Online Assertiveness training in New York, Assertiveness coaching in New York, Assertiveness one on one training in New York