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Course Outline
10:00 AM - 11:00 AM
Generative AI Basics and GPT Overview
Get a quick introduction to how generative AI and GPT models work. See short demos of ChatGPT in action and discuss where AI can add immediate value in writing, communication, and everyday problem-solving.
11:00 AM - 12:00 PM
ChatGPT in Practice: Writing, Summarizing, Automation
Hands-on prompts for client updates, document summaries, action lists, and simple workflow automation. Iterative prompt tuning for better results.
12:00 PM - 1:00 PM
Microsoft Copilot in Action
Discover how Microsoft Copilot enhances productivity within Word, Excel, PowerPoint, and Outlook. Explore real examples of using Copilot to generate reports, analyze data, and streamline communication. Hands-on exercises will reinforce how to integrate Copilot into everyday workflows.
1:00 PM - 2:00 PM
Lunch Break
2:00 PM - 3:00 PM
Combining GPT and Copilot in Daily Workflows
Learn how ChatGPT and Microsoft Copilot can complement each other across teams and functions. Practice using both tools together for research, data analysis, presentation design, and project tracking to improve cross-department collaboration.
3:00 PM - 4:00 PM
Advanced Prompt Techniques and Troubleshooting
Dive deeper into prompt optimization and chain prompting. Explore how to guide AI step-by-step for complex tasks, troubleshoot unhelpful responses, and use role-based prompts to simulate experts, analysts, or developers.
4:00 PM - 5:00 PM
Best Practices, Governance, and Applied Case Study
Review confidentiality, data handling, and responsible AI use. Apply everything learned through a guided capstone exercise where participants design a ChatGPT and Copilot workflow tailored to their role. Conclude with discussion, Q&A, and key takeaways.
Requirements
- Basic computer literacy and familiarity with Microsoft 365 tools (Word, Excel, Outlook, PowerPoint).
- Completion of AI Fundamentals or equivalent understanding of general AI concepts (recommended).
- No programming experience required.
Audience
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Business professionals, analysts, and consultants looking to improve productivity with AI tools.
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Managers, project leads, and administrative staff seeking to enhance collaboration and workflow efficiency.
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Teams exploring responsible and practical use of ChatGPT and Microsoft Copilot in daily operations.
7 Hours
