Chicago, IL - CBD - West Loop Riverside Plaza Center

10 South Riverside Plaza Suite 875, Chicago, United States, 60606

The CBD West Loop Riverside Plaza Center is conveniently situated on the outskirts of downtown Chicago’s Loop, offering easy access for commuters. It’s just a short walk from both Ogilvie Transportation Center and Union Station, making it ideal for those arriving by train from the suburbs. The building overlooks the Chicago River and has been recently renovated to provide a modern and professional environment. Guests can enjoy amenities such as a business lounge equipped with Thinkpods for focused work, a fitness lounge, and two full-service restaurants located within the building. The venue also features a spacious 42-person meeting room, perfect for hosting training sessions.

Explore Our Courses

JIRA for Administrators

 7 Hours

This instructor-led, live training in Chicago (online or onsite) walks participants through the deployment of a JIRA instance. Participants will learn the advanced usage of JIRA, JIRA installation, configuration, upgrading and migration, how to customize JIRA for their projects, add, manage and assign users, groups and project roles, configure and manage dashboards, define emails and notifications, apply JIRA security schemes, manage JIRA permissions, perform JIRA troubleshooting, install and customize JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

  • Have an in-depth understanding of JIRA administration.
  • Customize JIRA based on their own business needs.
  • Define JIRA emails and notifications.
  • Manage and assign users, groups, project roles.
  • Manage JIRA permissions and security schemes.
  • Perform JIRA troubleshooting.
  • Deploy and customize JIRA service desk.
Read more...

JIRA for Advanced Users

 7 Hours

This instructor-led, live training in Chicago introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

  • Manage issues effectively.
  • Create and run Scrum and Kanban projects.
  • Manage built-in and custom fields.
  • Understand and manage business processes, workflows and workflow schemes.
  • Perform basic and advanced searches and analysis.
  • Generate and review reports.
Read more...

JIRA for Beginners

 7 Hours

This instructor-led, live training in Chicago introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

  • Understand concepts and functionality behind JIRA's user interface and workflows.
  • Add, modify, clone, link, and prioritize issues.
  • Progress issues through the entire workflow.
  • Perform searches.
  • Manage and customize screens and filters.
Read more...

Last Updated:

Testimonials (3)

The trainer made it easy to learn the topics and I liked having access to the training site so I could play along as we went.

Amy Bain - Metro Bank

Course - JIRA for Beginners

Marek was AWESOME. And I insist... he really was awesome. His level of knowledge, enthusiasm, organisation... he really was well prepared and in-control of the course material. I loved he did demonstrations instead of diagrams... it was a lot more interactive, and we could answer questions related to the situation we were seeing.

Eliane Champagne - Bell Solutions techniques

Course - JIRA for Administrators

The training covered all the topics I was interested in.

Kim Hassan - Litera Microsystems

Course - JIRA for Advanced Users

Upcoming Courses

JIRA for Advanced Users

2025-08-28 9:30 am
7 hours
Chicago, IL - CBD - West Loop Riverside Plaza Center
$ 1344 (Online)
$ 1794 (Classroom)

JIRA for Beginners

2025-09-11 9:30 am
7 hours
Chicago, IL - CBD - West Loop Riverside Plaza Center
$ 1344 (Online)
$ 1794 (Classroom)

JIRA for Beginners

2025-09-25 9:30 am
7 hours
Chicago, IL - CBD - West Loop Riverside Plaza Center
$ 1344 (Online)
$ 1794 (Classroom)

JIRA for Advanced Users

2025-10-09 9:30 am
7 hours
Chicago, IL - CBD - West Loop Riverside Plaza Center
$ 1344 (Online)
$ 1794 (Classroom)

Other regions in the US

Other Countries

These courses are also available in other countries

Consulting

Issue Tracking Consulting
Online Bug Tracking training in Chicago, Defect Tracking training courses in Chicago, Weekend Resolution Tracking courses in Chicago, Evening Resolution Tracking training in Chicago, Defect Tracking instructor-led in Chicago, Resolution Tracking on-site in Chicago, Evening Issue Tracking courses in Chicago, Resolution Tracking classes in Chicago, Resolution Tracking instructor in Chicago, Resolution Tracking coaching in Chicago, Issue Tracking instructor-led in Chicago, Issue Tracking one on one training in Chicago, Online Defect Tracking training in Chicago, Defect Tracking private courses in Chicago, Resolution Tracking trainer in Chicago, Defect Tracking boot camp in Chicago, Weekend Bug Tracking training in Chicago