Microsoft 365: Building Advanced Knowledge Management Systems Training Course

Notion is a flexible workspace that supports integrations and automation to connect pages, databases, and external apps for streamlined workflows and data flows.

This instructor-led, live training (online or onsite) is aimed at advanced-level automation specialists who wish to integrate Notion with other applications and build robust automated workflows.

Upon completion of this training, participants will be able to:

• Design end-to-end integration workflows that connect Notion databases with external systems and services.
• Implement automation using Zapier, native Notion integrations, webhooks, and the Notion API.
• Build resilient workflows with error handling, retries, and data validation.
• Establish governance, access controls, and monitoring for production automations.

Format of the Course

• Interactive lecture and discussion.
• Hands-on labs building real integrations and automation sequences.
• Guided troubleshooting and review of participant projects.

Course Customization Options

• Custom connectors, enterprise app scenarios, or workspace reviews can be provided upon request.

This course provides the knowledge and skills to design and implement DevOps processes and practices. Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms.

Audience profile

Students in this course are interested in designing and implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam.

Job role: DevOps Engineer

Preparation for exam: AZ-400

Skills gained

• Plan for the transformation with shared goals and timelines
• Select a project and identify project metrics and Key Performance Indicators (KPI's)
• Create a team and agile organizational structure
• Design a tool integration strategy
• Design a license management strategy (e.g. Azure DevOps and GitHub users)
• Design a strategy for end-to-end traceability from work items to working software
• Design an authentication and access strategy
• Design a strategy for integrating on-premises and cloud resources
• Describe the benefits of using Source Control
• Describe Azure Repos and GitHub
• Migrate from TFVC to Git
• Manage code quality including technical debt SonarCloud, and other tooling solutions
• Build organizational knowledge on code quality
• Explain how to structure Git repos
• Describe Git branching workflows
• Leverage pull requests for collaboration and code reviews
• Leverage Git hooks for automation
• Use Git to foster inner source across the organization
• Explain the role of Azure Pipelines and its components
• Configure Agents for use in Azure Pipelines
• Explain why continuous integration matters
• Implement continuous integration using Azure Pipelines
• Define Site Reliability Engineering
• Design processes to measure end-user satisfaction and analyze user feedback
• Design processes to automate application analytics
• Manage alerts and reduce meaningless and non-actionable alerts
• Carry out blameless retrospectives and create a just culture
• Define an infrastructure and configuration strategy and appropriate toolset for a release pipeline and application infrastructure
• Implement compliance and security in your application infrastructure
• Describe the potential challenges with integrating open-source software
• Inspect open-source software packages for security and license compliance
• Manage organizational security and compliance policies
• Integrate license and vulnerability scans into build and deployment pipelines
• Configure build pipelines to access package security and license ratings

Notion is a flexible workspace platform used to create relational databases, views, and dashboards for tracking projects, goals, and analytics.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to design and maintain custom dashboards and relational databases in Notion without coding.

Upon completing this training, participants will be able to:

• Design relational databases and link records to model real-world workflows.
• Create interactive dashboards using multiple views, filters, and rollups.
• Import, transform, and synchronise data from external sources into Notion.
• Implement best practices for access, templates, and maintainable database structures.

Format of the Course

• Interactive lecture and live demonstrations.
• Hands-on exercises building databases and dashboards.
• Guided labs using sample data and real-world scenarios.

Course Customization Options

• Custom examples, industry-specific templates, or workspace reviews are available on request.

Notion is a versatile workspace platform that enables users to build structured personal wikis, manage long-term knowledge repositories, and organize information efficiently.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to design organized, searchable, and scalable personal knowledge bases in Notion.

Upon completion of this training, participants will be able to:

• Create structured, interlinked pages and databases for long-term knowledge storage.
• Design templates, properties, and relations that support efficient information retrieval.
• Implement tagging systems, metadata models, and cross-referencing techniques.
• Develop personal dashboards for research, reading logs, projects, and idea tracking.

Format of the Course

• Interactive lecture and discussion.
• Hands-on practice building knowledge systems.
• Live-lab creation of templates, databases, and indexing structures.

Course Customization Options

• Bespoke templates or personalized knowledge architecture reviews are available on request.

This instructor-led, live training in the US (online or onsite) is aimed at intermediate-level system administrators who wish to effectively deploy, manage, and troubleshoot Hyper-V environments.

By the end of this training, participants will be able to:

• Understand virtualization concepts and configure Hyper-V.
• Create and manage virtual machines, VM storage, and networking.
• Utilize advanced Hyper-V features and secure Hyper-V environments.
• Monitor and optimize Hyper-V performance.

About This Course

This course covers three central elements of Microsoft 365 enterprise administration – Microsoft 365 tenant and service management, Office 365 management, and Microsoft 365 identity management. In Microsoft 365 tenant and service management, you will examine all the key components that must be planned for when designing your Microsoft 365 tenant. Once this planning phase is complete, you will learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, and security groups. Finally, you will learn how to manage your tenant, which includes the configuration of tenant roles and managing your tenant health and services. 

Audience Profile

This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths.

At Course Completion

By actively participating in this course, you will learn about the following:

• Designing, configuring, and managing your Microsoft 365 tenant
• Office 365 product functionality
• Configuring Office 365
• Managing Office 365 ProPlus deployments
• Planning and implementing identity synchronization
• Implementing application and external access

This instructor-led, live training in the US (online or onsite) is aimed at advanced-level professionals who wish to develop expertise in designing and managing complex knowledge management systems within Notion.

By the end of this training, participants will be able to:

• Create advanced databases and relational structures.
• Design dynamic dashboards for real-time data visualization.
• Implement customized knowledge management workflows.
• Develop interconnected content ecosystems.
• Maintain and optimize large-scale knowledge systems.

Notion is a flexible workspace platform that supports building content calendars, managing writing workflows, coordinating publishing tasks, and maintaining organized digital assets.

This instructor-led, live training (online or onsite) is aimed at intermediate-level content professionals who wish to plan, track, and manage digital publishing workflows using Notion.

Upon completion of this training, participants will be able to:

• Create structured content calendars with multiple views, filters, and tracking fields.
• Build relational databases for managing briefs, drafts, approvals, and publishing steps.
• Streamline writing and review workflows using templates, comments, and linked databases.
• Organize digital assets and maintain consistent publishing pipelines across teams.

Format of the Course

• Interactive lecture and discussion.
• Hands-on exercises with content planning databases.
• Live-lab practice building publishing pipelines in Notion.

Course Customization Options

• Industry-specific publishing templates and workflow audits can be provided upon request.

Notion is a flexible workspace that enables educators to manage classes, organize notes, track assignments, and coordinate group projects in a centralized and collaborative environment.

This instructor-led, live training (online or onsite) is aimed at beginner-level education professionals who wish to organise academic resources and streamline class and project management workflows using Notion.

Upon completion of this training, participants will be able to:

• Create structured class pages and academic dashboards for students and teams.
• Organize lecture notes, readings, and resources using databases and linked views.
• Track assignments, progress, and grading workflows effectively.
• Collaborate on group projects and shared academic workspaces.

Format of the Course

• Interactive lecture and discussion.
• Hands-on sandbox activities and database building.
• Live-lab practice designing classroom and project management spaces.

Course Customization Options

• School-specific template design or workflow optimization is available upon request.

This instructor-led, live training in the US (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamental features of Notion for team productivity and organization.

By the end of this training, participants will be able to:

• Understand Notion’s workspace structure and navigation.
• Create and organize team tasks, notes, and documents.
• Utilize templates, databases, and custom views to manage projects.
• Collaborate effectively using shared workspaces and real-time editing.
• Apply productivity techniques to optimize workflow in Notion.

This instructor-led, live training in the US (online or onsite) is aimed at intermediate-level professionals who wish to develop practical skills in leveraging Notion’s collaboration and project management features to enhance team productivity, streamline communication, and efficiently manage shared tasks and resources.

By the end of this training, participants will be able to:

• Set up team workspaces for collaborative project management.
• Create project boards, task lists, and shared documentation.
• Leverage Notion databases to track progress and manage resources.
• Utilize templates for efficient project planning and reporting.
• Collaborate in real-time using shared pages and communication tools.

This instructor-led, live training in the US (online or onsite) is aimed at advanced-level professionals who wish to leverage Tana’s AI capabilities and automation to supercharge workflows and optimize team collaboration.

By the end of this training, participants will be able to:

• Utilize Tana’s AI-powered features for workflow automation.
• Set up and customize advanced automations within Tana.
• Integrate AI-driven knowledge management into team collaboration.
• Optimize data retrieval, task execution, and decision-making with AI tools.

This instructor-led, live training in the US (online or onsite) is aimed at intermediate-level professionals who wish to utilize Tana for team collaboration, knowledge sharing, and workflow automation.

By the end of this training, participants will be able to:

• Set up and structure a collaborative workspace in Tana.
• Use nodes and supertags for efficient team knowledge management.
• Streamline project and task management with Tana’s automation features.
• Enhance team collaboration through shared documentation and workflows.
• Integrate Tana with other business tools for seamless productivity.

This instructor-led, live training in the US (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamentals of Tana for knowledge management and workflow optimization.

By the end of this training, participants will be able to:

• Navigate Tana’s interface and workspace structure.
• Capture, structure, and retrieve information efficiently.
• Utilize supertags and nodes for dynamic knowledge organization.
• Set up task management workflows using Tana’s features.
• Leverage search and filtering tools to access information quickly.
• Integrate Tana into daily work processes for improved productivity.

Tana is a powerful, node-based knowledge management tool that enables professionals to structure information, connect ideas, and manage complex research or writing projects with clarity and precision.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to organise research materials, streamline writing workflows, and manage interconnected knowledge using Tana.

Upon completing this training, participants will be able to:

• Create structured research hubs and writing workspaces.
• Use Supertags, fields, and live searches to organise information effectively.
• Build workflows for research synthesis, drafts, and long-form content.
• Link, reference, and visualise relationships between ideas.
• Streamline publication or submission workflows across projects.

Format of the Course

• Interactive lecture and guided demonstrations.
• Hands-on practice with Supertags, fields, and searches.
• Practical exercises building research and writing systems.

Course Customization Options

• Templates and workflows can be customised to support discipline-specific research or editorial processes.