MN, Eagan - Grand Oak I

860 Blue Gentian Road Suite 200, Eagen, United States, 55121

The venue is located in the Grand Oak I in the neighboorhood of Canon Solutions America, MN Society of Professional Engineers, Learners Edge and Mendota Insurance Company.

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Remedy IT Service Management (ITSM)

 21 Hours

This instructor-led, live training in Minneapolis (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management.

By the end of this training, participants will be able to:

  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within Remedy.
  • Implement effective incident and problem management practices.
  • Manage change and release processes efficiently to minimize risks.
  • Utilize BMC Remedy's asset management for comprehensive asset lifecycle management.
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Upcoming Courses

Remedy IT Service Management (ITSM)

2025-07-29 9:30 am
21 hours
MN, Eagan - Grand Oak I
$ 4054 (Online)
$ 5554 (Classroom)

Remedy IT Service Management (ITSM)

2025-08-12 9:30 am
21 hours
MN, Eagan - Grand Oak I
$ 4054 (Online)
$ 5554 (Classroom)

Remedy IT Service Management (ITSM)

2025-08-26 9:30 am
21 hours
MN, Eagan - Grand Oak I
$ 4054 (Online)
$ 5554 (Classroom)

Remedy IT Service Management (ITSM)

2025-09-09 9:30 am
21 hours
MN, Eagan - Grand Oak I
$ 4054 (Online)
$ 5554 (Classroom)

Remedy IT Service Management (ITSM)

2025-09-23 9:30 am
21 hours
MN, Eagan - Grand Oak I
$ 4054 (Online)
$ 5554 (Classroom)

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