Richmond, VA – Regus at Two Paragon Place

6802 Paragon Place, Suite 410, Richmond, United States, 23230

The venue is located within the Two Paragon Place business campus off I‑295 and near Parham Road in North Richmond, offering convenient access by car with free on-site parking. Visitors arriving from Richmond International Airport (RIC), approximately 16 miles northwest, can expect a taxi or rideshare ride of around 20–25 minutes via I‑64 West and I‑295 North. Public transit is available via GRTC buses, with routes stopping along Parham Road and Quioccasin Road, just a short walk to the campus.

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Remedy IT Service Management (ITSM)

 21 Hours

This instructor-led, live training in Richmond (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management.

By the end of this training, participants will be able to:

  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within Remedy.
  • Implement effective incident and problem management practices.
  • Manage change and release processes efficiently to minimize risks.
  • Utilize BMC Remedy's asset management for comprehensive asset lifecycle management.
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Upcoming Courses

Remedy IT Service Management (ITSM)

2025-09-01 9:30 am
21 hours
Richmond, VA – Regus at Two Paragon Place
$ 4054 (Online)
$ 4054 (Classroom)

Remedy IT Service Management (ITSM)

2025-09-15 9:30 am
21 hours
Richmond, VA – Regus at Two Paragon Place
$ 4054 (Online)
$ 4054 (Classroom)

Remedy IT Service Management (ITSM)

2025-09-29 9:30 am
21 hours
Richmond, VA – Regus at Two Paragon Place
$ 4054 (Online)
$ 4054 (Classroom)

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IT Operations Analytics (ITOA) Consulting
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