Course Outline

Basic Change Strategies

  • How do we decide where the business is now?
  • Once that decision is made we can begin planning for change which will involve:
    • Planning to Attack: challenging the competition
    • Planning to Defend: protecting our current position

The 9 Change Principles in detail

  • Compelling Reason for Change
  • Clear Vision and Objectives
  • Context for Change
  • Momentum
  • Stakeholder Engagement
  • Alignment
  • Embedding Change
  • Great Sponsorship
  • Emotional Responses to Change

Resistance to Change

  • Why do people resist change?
  • What are the potential benefits of resisting change?

Team Development through a Change Process

  • What are the challenges to teams in change environments?
  • What are the potential benefits of resisting change?

Handling Conflict

  • What should we do when change goes wrong?
  • How do we deal with conflict in the change process?

Action Planning

  • Creation of an implementable Change Plan for a part of the business
 14 Hours

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