
Online or onsite, instructor-led live Management training courses in the US.
Testimonials
Handling Conflict
ITPPL Services, Inc.
Course: Management and Team Development
The trainer was very well prepared and the training objectives were met.
Krishna Gisselle Dalen - ITPPL Services, Inc.
Course: Management and Team Development
The personal experience the trainer shared to us that provides lessons and teach us how to handle any situation.
ITPPL Services, Inc.
Course: Management and Team Development
The trainer is well-versed and has rapport with his audience.
Irish May Palmero - ITPPL Services, Inc.
Course: Management and Team Development
Trainer is very knowledgeable in this field. Learned a lot from him as his discussions were very insightful and applicable on our industry and workplace. I feel very contented towards the end.
Genafe Grace Amon - ITPPL Services, Inc.
Course: Management and Team Development
I like everything about the training. I've learned new things specially in conflict management.
ITPPL Services, Inc.
Course: Management and Team Development
It was interactive. Was not boring at all.
ITPPL Services, Inc.
Course: Management and Team Development
it was a very good training based on experience
raymond maas - Rhosonics
Course: Chief Technology Officer (CTO) Fundamentals
interactive session
Desmond Lee Swee Hoe, Intel Microelectronics Sdn. Bhd.
Course: Managing Remote Teams
Fast and lean
Course: Business Modeling for an Agile Enterprise
Remote training is not easy, but I think the faciliator handled it well. The exercises do bring the theory home
Bobbie Crowther - Bobbie Crowther, Pernod Ricard
Course: Kanban Management Professional 1
Day two shed light on Kanban implementation and it was easy
Bobbie Crowther, Pernod Ricard
Course: Kanban Management Professional 1
The second day was very interactive and engaging. So I appreciated the practical side of the training. Also the engagement from Confidence in terms of involving people in the session and engaging them on a "personal level" directly linking the subject matter to work they do. The self - tests in between the lessons, were also a great revision method.
Bobbie Crowther, Pernod Ricard
Course: Kanban Management Professional 1
The interactive sessions, debates and getting to use actual examples for the session
JACOLIEN VOGES - Bobbie Crowther, Pernod Ricard
Course: Kanban Management Professional 1
Trainer, Richard was very good
Lisa Johansen
Course: The Compliance and MLRO Refresher Programme
The trainer was very knowledgeable and well prepared. I think we was very well capable to prepare a training that was suitable for our needs.
Sophia van den Broek - Triple Jump
Course: Corporate Governance
It was a one to one session so I was able to ask specific questions relating to my own company needs. The course covered the topic really well and gave me many ideas and actions to take away
Hazel Matthews
Course: Corporate Governance
The whole day was just great and relaxed which really helped. All the printouts really helped.
Louise Mackrell
Course: Corporate Governance
She was very personable and presented a fluid delivery of the course material.
Karli Buckle
Course: Corporate Governance
Vajitha was engaging, very knowledgeable, clear and prepared
Cécile McNeil
Course: Corporate Governance
That she was replying to the questions and explaining everything with details, considering specific conditions and situations.
Marta Gralewska - gloria macia, Roche
Course: Assertiveness
Physical exercises
Ina Kantsevich - gloria macia, Roche
Course: Assertiveness
assertiveness application
Budiman Budiman - Robin Ng Lock, Gamma Interactive Inc.
Course: Assertiveness
the games
Jan Airielle Yabut - Robin Ng Lock, Gamma Interactive Inc.
Course: Assertiveness
The way the trainer interact with the attendees, the way he appreciate and listen to all answers and giving positive phrases.
Ma Jerry Ann Simangan - Robin Ng Lock, Gamma Interactive Inc.
Course: Assertiveness
The most thrilling at the same time exciting part was the role playing part, where we need to construct ourselves on the situation given.
Paola Ochoa - Robin Ng Lock, Gamma Interactive Inc.
Course: Assertiveness
The way of training with personal examples and also adding the current affairs to the examples helped for better understanding
Sujit Pillai - Robin Ng Lock, Gamma Interactive Inc.
Course: Assertiveness
The interactive communication between the trainer & participants
Hartono - Robin Ng Lock, Gamma Interactive Inc.
Course: Assertiveness
the subject
Robin Ng Lock, Gamma Interactive Inc.
Course: Assertiveness
Trainer give good examples for us to be clear on each of the topics that was discussed.
Robin Lock - Robin Ng Lock, Gamma Interactive Inc.
Course: Assertiveness
it was fun and not boring
Arianne Jane Preligera - Robin Ng Lock, Gamma Interactive Inc.
Course: Assertiveness
I enjoyed the trainer Attitude and style, her knowledge and structure of training.
Mahsa Chegini - Albemarle
Course: Handling Conflict with Confidence
Time given for self reflection and improvement.
Credit Suisse AG
Course: Handling Conflict with Confidence
The theorie was OK, partly aready known. The excercises and the following analysis were very helpfull.
Iwona Hiltebrand - Credit Suisse AG
Course: Handling Conflict with Confidence
short & to the point
MUSAAD ALOLAYAN
Course: Handling Conflict with Confidence
Reflecting own my self to learn others
Roy Dekker - Axway GmbH
Course: People and Team Management
Customized to my needs
Course: Business Communication Skills
Customized to my needs
Course: Business Communication Skills
Hakan was very enthusiastic and knowledgeable
Hugo Perez - DENS Solutions
Course: Project Risk Management
Kahoot. -best way to get the audience involve and get the idea in general before the training start.
GAS MALAYSIA DISTRIBUTION SDN BHD
Course: Market Forecasting
Mr Andrew easily understood and responded so well to participants' answers.
Junaidah Ahmad - GAS MALAYSIA DISTRIBUTION SDN BHD
Course: Market Forecasting
- I finally can implement the right analysis method to what I currently work on. - Discussion on general issues (worldwide) which is related to the training topic.
Lizawati Pati - GAS MALAYSIA DISTRIBUTION SDN BHD
Course: Market Forecasting
1.The presentation style of Mr. Andrew, engaging with the style of audience.
MUHAMMAD ZAID SALMAN - GAS MALAYSIA DISTRIBUTION SDN BHD
Course: Market Forecasting
The references on the material, and everything else that was provided during the training. However, I would recommend advertising this training so more people can attend.
Freddie Martinez - City of Spruce Grove
Course: Balanced Scorecard
Alistair did a good job to present the material in an engaging and entertaining way including anecdotes and examples.
HE Space Operations
Course: Balanced Scorecard
Instruction delivery.
HE Space Operations
Course: Balanced Scorecard
real case sharing.
Anthony Cheung, Karl Storz Endoscopy China Ltd.
Course: Strategic Development: Thinking, Planning, Management and Leadership
all the business examples and case studies sharing and there was quite a lot interactions during the course
Anthony Cheung, Karl Storz Endoscopy China Ltd.
Course: Strategic Development: Thinking, Planning, Management and Leadership
The trainers learning techniques and productive materials. Also the discussion driven by the trainer to underline the purpose of this course related to mu issues and experience.
Fahad Al Saud, STC Solutions
Course: Strategic Development: Thinking, Planning, Management and Leadership
Real life examples. Solving, or at least trying to solve (with very limited background knowledge), our own problems we encountered practicing SCRUM. Great communication skills. Extensive trainer's knowledge. Very cool approach.
GE Medical Systems Polska Sp. Z O.O.
Course: Managing Agile Projects with Lean and Kanban
Fast and lean
Course: Business Modeling for an Agile Enterprise
Customized to my needs
Course: Business Communication Skills
Customized to my needs
Course: Business Communication Skills
Management Course Outlines
- Understand Citizen development and learn common Citizen Developer actions.
- Learn how to perform process automation.
- Automate tasks within business applications.
- Understand the core concepts and principles of Lean Six Sigma.
- Apply the DMAIC methodology to define, measure, analyze, improve, and control processes effectively.
- Develop a plan for Lean Six Sigma deployment within their organization.
- Understand the effect of change leadership on individuals, teams, and organizations.
- Apply planning practices to organizational change efforts.
- Effectively drive organizational change through change leadership.
- Facilitated Discussions
- Slide Presentations
- Exercises and Case Studies
- Understand the different skills required for Managing and for Leading
- Develop their team in the most-effective way
- Explain how best to deliver Change in their part of the organisation
- Manage staff performance better
- Successfully negotiate their preferred solutions
- Explain how to deal with the difficult situations they may encounter in the office
- Getting to know the characteristics of individual generation groups They will acquire the skills of appropriate communication with employees They will acquire the skills to provide feedback according to the "here and now" principle. They will learn how to motivate employees of the X, Y and Z generations.
- Hire and lead a vibrant and innovative technical team.
- Effectively adopt and manage the technology needed to develop great products.
- Apply useful techniques and strategies for managing products and projects.
- Scale the company business and move it in the right direction.
- Explore remote leadership, structures, and components to successfully adapt a remote work setup.
- Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
- Use existing tools and technologies to improve virtual communication and collaboration.
- Implement goal setting and project management methods to measure the performance of a remote team.
- Facilitated Discussions
- Slide Presentations
- Exercises and Case Studies
- Explain the basic Change Strategies that underpin the planning for change in an organisation
- Understand the use and application of the 9 Change Principles
- Construct a Change Plan suitable to their part of the business
The Kanban Method provides pragmatic, actionable, evidence-based guidance for successful evolutionary change. It starts with what you do now and pursues evolutionary change while respecting current roles, responsibilities and job titles, and encouraging leadership at all levels. This allows organisations to evolve business processes gradually, define and use relevant metrics to measure progress, and significantly reduce the risks associated with complex change programmes.
You will leave this course with knowledge of the Kanban principles and general practices, and skills that will enable you to apply Kanban with confidence in your organisation. What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyse demand vs capability
- Model the knowledge discovery process
- Design kanban systems and their visualisations
- Identify and prioritise improvements
- Choose cadences for activities
- Identify classes of service Who Is This Course For?
Anyone who is involved in product development or knowledge work. This includes but is not limited to the following:
Programme and delivery managers
Product and project managers
Product developers, software developers and testers
People working in operations or support
Business analysts
High-level management
Anyone interested in implementing Agile in their organisation
- Understand how 5S works and improve efficiency by 10 to 30%
- Be able to indentify sources of waste and improve profitability
- Understand the reasons for the five step process and know how to implement it
- Have the tools and procedures in order to improve production processes
- Develop a concrete plan to introduce 5S to your workplace
- Understand how 5S works and improve efficiency by 10 to 30%
- Be able to indentify sources of waste and improve profitability
- Understand the reasons for the five step process and know how to implement it
- Have the tools and procedures in order to improve processes
- Develop a concrete plan to introduce 5S to your workplace
- Senior Management Positions (CxO)
- Program and Project Managers
- Product Managers, Product Owners and Business Analysts
- Scrum Team Members
- Scrum Masters, Team Leads and Change Agents
- Product & Software Developers & Testers
- Agile Coaches & Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
- Other roles such as HR and Finance professionals
- Understand the two types of stress: distress and eustress.
- Articulate your personal indicators and relievers of stress.
- Create a plan with specific routines to enhance calm, clarity and energy, while minimzing stress accumulated in the day.
- Shift negative emotions and boost positive ones using proven techniques.
- Deal with stress-causing. disempowering beliefs around work, life, and relationships.
- Interactive lecture and discussion.
- Lots of exercises and practice.
- To request a customized training for this course, please contact us to arrange.
- Facilitated Discussions
- Slide Presentations
- Case Studies
- Examples
- Explain how AML and CTF might be prevented
- Understand the major facets of AML and CTF as they apply to their companies and the national and international efforts being made to combat them
- Define the ways in which a company and its staff should protect themselves against the risks of Money Laundering and Terrorist Financing
- Detail how a company might become a target for Money Laundering and Terrorist Financing: and explain which “red flags” might help them to identify, prevent and report any (suspicious or actual) criminal activity
- Understand some of the other “hot spots” in Financial Crime
- Facilitated Discussions
- Slide Presentations
- Examples
- Exercises
- Case Studies
- the explanation of the current risk-based regulations
- detailed review of the major risks faced by banks
- industry best practices for adopting an enterprise approach to integrating risk management across an entire organisation
- using governance techniques to build a group wide culture to ensure everyone takes an active role in managing risks in line with the banks strategic objectives
- what challenges could be faced by risk managers in the future.
- major risk within the financial industry and the major international risk regulations
- how to manage a bank’s assets and liabilities whilst maximising return
- the interaction between risk types and how banks use an integrated approach for their management
- corporate governance and the best practice approaches to managing the diverse interests of the stakeholders
- how to develop a culture of risk governance as a tool for minimising unnecessary risk taking
- Board level bank management
- Senior managers
- Senior risk managers and analysts
- Senior directors and risk managers responsible for strategic risk management
- Internal auditors
- Regulatory and compliance personnel
- Treasury professionals
- Asset and liability managers and analysts
- Regulators and supervisory professionals
- Suppliers and consultants to banks and the risk management industry
- Corporate governance and risk governance managers.
- GRC Basic terms and definitions
- Principles of GRC
- Core components, practices and activities
- Relationship of GRC to other disciplines
- Understand and overcome the barriers to being assertive
- Recognise behaviour traits within yourself and others and learn effective strategies for managing them
- Communicate effectively with a wide range of people to achieve a win-win situation wherever possible
- Effectively manage difficult situations.
- State the difference between mentoring and coaching
- Discuss relevant learning theories
- Describe different learning styles
- Explain the feedback model
- Outline basic coaching principles
- State the component parts of the GROW coaching model
- To individual members of their own staff
- To their teams
- To individuals who are not directly connected to their own teams but who would value their independent – and non-judgemental - input
- Facilitated Discussions
- Delegate Coaching sessions – with full feedback
- Define “Coaching” and explain in detail the use of Coaching to improve individual and team performance – particularly relating its use to understanding the reasons behind (and rectifying) under-performance
- Deliver meaningful Coaching Sessions
- Their colleagues
- Their bosses
- Their internal and external customers and stakeholders
- Facilitated Discussions
- Slide Presentations
- Exercises and
- Case Studies
- Appreciate the need to manage their own behaviour before they can influence others’ behaviour
- Understand the strengths and weaknesses of the various communications media available
- Manage their internal and external customers and stakeholders
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