MO, Kansas City - Crown

Two Pershing Square, 2300 Main Street, Kansas, united states, 64108

The venue is located right next to Union Station, in the vicinity of Washington Square Park and the Sheraton and Westin hotels.

KS, Overland Park - Commerce Plaza

7300 West 110th Street, Commerce Plaza I, Overland Park, United States, 66210

The office in Commerce Plaza is in the heart of Overland Park, which is frequently listed as one of the best places to live and work in America. Overland Park is a nationally recognized city and has a thriving economy. It is positioned in the premier office corridor of College Boulevard in Johnson County, which has experienced rapid economic growth and is a nationally-recognized center of excellence. The office is also near the Sprint Campus in a gleaming high-rise building that's landscaped with trees. It's also well served for hotels within five minutes' walking distance, shopping malls and restaurants.

NE, Omaha - Landmark Center

1299 Farnam Street Suite 300, Omaha, United States, 68102

The venue is located on the corner of S 13th St and Famam St, with a beautiful view at American Park and just across the street from the Nebraska State Office Building.

OK, Oklahoma City - Park Avenue

101 Park Ave #1300, Oklahoma City, united states, 73102

The venue is located in the same building as Rolex and BC Clark Jewelers, just opposite of Kerr Park and the Air Force Monument.

Plexpod Crossroads

1712 Main Street, Kansas City, United States, 64108

Nestled in the iconic Globe building on Main Street within the heart of the historic Crossroads arts district, the Streetcar line ensures seamless connectivity to downtown.

Explore Our Courses

Dynamics 365 Finance and Operations: Treasury and Accounting

 14 Hours

This instructor-led, live training in Kansas (online or onsite) is aimed at beginner-level to intermediate-level treasury and finance professionals who wish to reinforce their knowledge, improve report generation, and maximize the use of Dynamics 365 for financial operations.

By the end of this training, participants will be able to:

  • Navigate and customize the Dynamics 365 Finance and Operations interface.
  • Generate and analyze financial reports efficiently.
  • Manage treasury functions, including cash flow and bank reconciliations.
  • Enhance financial workflows for better operational efficiency.
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Microsoft Dynamics 365 Customer Service

 14 Hours

This instructor-led, live training in Kansas (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to enhance their customer service operations using Dynamics 365 Customer Service.

By the end of this training, participants will be able to:

  • Understand the core features and functionalities of Dynamics 365 Customer Service.
  • Set up and configure the D365 Customer Service environment.
  • Manage customer interactions and cases efficiently.
  • Utilize analytics to improve service delivery.
  • Integrate Dynamics 365 Customer Service with other Microsoft applications.
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Microsoft Dynamics 365 Sales

 14 Hours

This instructor-led, live training in Kansas (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to gain a comprehensive understanding of Dynamics 365 Sales and effectively use the platform to enhance their sales operations.

By the end of this training, participants will be able to:

  • Understand the core features and functionalities of Dynamics 365 Sales.
  • Set up and configure the D365 Sales environment.
  • Manage customer relationships and sales processes using D365 Sales.
  • Utilize data and analytics to drive sales decisions.
  • Integrate Dynamics 365 Sales with other Microsoft applications.
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Microsoft Dynamics 365 Sales Insights

 14 Hours

This instructor-led, live training in Kansas (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to utilize the MS Dynamics 365 Sales Insights module for smarter sales strategies and improved customer engagement.

By the end of this training, participants will be able to:

  • Understand the features and benefits of the Sales Insights module.
  • Use AI-driven analytics to enhance sales performance.
  • Customize and configure the module for specific business needs.
  • Leverage insights for lead scoring, relationship health, and pipeline management.
  • Integrate Sales Insights with other Dynamics 365 modules and third-party tools.
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Comprehensive Dynamics 365 for Business Operations

 35 Hours

This instructor-led, live training in Kansas (online or onsite) is aimed at intermediate-level business analysts who wish to lead initiatives for continuous business process improvement and system enhancements within their organizations.

By the end of this training, participants will be able to:

  • Gain a comprehensive understanding of Dynamics 365.
  • Set up, configure, and manage various components of Dynamics 365.
  • Analyze existing business processes and make recommendations for optimization using Dynamics 365 functionalities.
  • Manage migrations and updates within Dynamics 365.
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Microsoft Dynamics 365 Customer Insights (MB-220)

 21 Hours

This instructor-led, live training in Kansas (online or onsite) is aimed at beginner-level to intermediate-level IT professionals who wish to learn how to use Microsoft Dynamics 365 Customer Insights to create and manage marketing campaigns, optimize customer experiences, and deliver marketing insights. It is aligned to the MB-220 Exam, which is the certification exam for Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant.

By the end of this training, participants will be able to:

  • Understand the core concepts and benefits of Microsoft Dynamics 365 Customer Insights.
  • Unify, enrich, and analyze customer data using Customer Insights.
  • Create and manage segments, lists, forms, pages, leads, contacts, accounts, email messages, customer journeys, events, webinars, and surveys.
  • Integrate Customer Insights with other applications and services.
  • Monitor and optimize marketing performance and customer satisfaction.
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Microsoft Dynamics 365

 14 Hours

This instructor-led, live training in Kansas (online or onsite) is aimed at business analysts who wish to optimize marketing and sales processes with Microsoft Dynamics 365.

By the end of this training, participants will be able to:

  • Use the different modules in Microsoft Dynamics 365 to manage process flows.
  • Integrate the Power Platform into Microsoft Dynamics 365.
  • Structure different common data models such as records, segment charts, and more.
  • Automate processes with Microsoft Flow integration.
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Testimonials (1)

I learnt that we underutilize the system we work on and enjoyed every apsect.

Tracy Rehman - Financial Planning Institute

Course - Microsoft Dynamics 365 Customer Insights (MB-220)

Upcoming Courses

Microsoft Dynamics 365

2025-07-22 9:30 am
14 hours
OK, Oklahoma City - Park Avenue
$ 2703 (Online)
$ 3703 (Classroom)

Microsoft Dynamics 365

2025-08-05 9:30 am
14 hours
KS, Overland Park - Commerce Plaza
$ 2703 (Online)
$ 3703 (Classroom)

Comprehensive Dynamics 365 for Business Operations

2025-08-25 9:30 am
35 hours
NE, Omaha - Landmark Center
$ 6757 (Online)
$ 9257 (Classroom)

Microsoft Dynamics 365 Customer Insights (MB-220)

2025-09-02 9:30 am
21 hours
OK, Oklahoma City - Park Avenue
$ 4054 (Online)
$ 5554 (Classroom)

Microsoft Dynamics 365

2025-09-16 9:30 am
14 hours
KS, Overland Park - Commerce Plaza
$ 2703 (Online)
$ 3703 (Classroom)

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