Washington, DC - NW Conference Center

20 F St NW, Washington, United States, 20001

The venue is situated in the Capitol Hill area on F Street NW, with easy driving access via Massachusetts Avenue and I-395; paid parking is available on-site and in nearby garages. From Ronald Reagan Washington National Airport (DCA), about 5 miles away, a taxi or rideshare via I-395 North typically takes 15–20 minutes. From Dulles International Airport (IAD), approximately 26 miles away, the trip via the Dulles Access Road and I-66/I-395 takes roughly 35–45 minutes. Public transit is extremely convenient with Union Station Metro just one block away (Red Line) and multiple Metrobus routes along F, H, and G Streets NW.
NobleProg Training Place, City Washington, DC - Regus One Franklin Square

Washington, DC - Regus One Franklin Square

1300 I Street NW, Suite 400E, Washington, United States, 20005

The venue sits prominently at One Franklin Square, in downtown Washington, DC, easily reachable by car via Massachusetts Avenue or I‑395 with paid garage parking available in the Franklin Square complex. From Ronald Reagan Washington National Airport (DCA), around 5 miles away, taxi or rideshare via I‑395 typically takes 15–20 minutes. From Dulles International Airport (IAD), approximately 26 miles away, the journey via the Dulles Access Road and I‑66/I‑395 takes about 35–45 minutes. For public transit, McPherson Square Metro Station (Orange, Silver, and Blue lines) is a short two-block walk, and multiple Metrobus routes run along I Street NW, providing convenient access to the venue.

Explore Our Courses

Microsoft Dynamics 365 Customer Service (MB-230)

 35 Hours

Microsoft Dynamics 365 Customer Service is a comprehensive solution for managing customer support, service operations, and omnichannel engagement.

This instructor-led, live training (online or onsite) is aimed at intermediate-level users who wish to implement and configure customer service solutions using Dynamics 365 Customer Service.

By the end of this training, participants will be able to:

  • Configure and manage case automation, queues, and routing logic.
  • Implement omnichannel tools such as chat, SMS, and agent workspace.
  • Create personalized customer experiences using surveys and analytics.
  • Integrate AI assistants and IoT devices for proactive support scenarios.

Format of the Course

  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.
Read more...

Dynamics 365 Business Central: Warehouse and Operations Management

 21 Hours

Microsoft Dynamics 365 Business Central (BC) is a modern ERP solution that supports end-to-end business operations, including warehouse and inventory management. With enhanced integration capabilities and add-ons like Warehouse Insight, BC enables efficient warehouse operations, license plating, and operational automation across the enterprise.

This instructor-led, live training (online or onsite) is aimed at intermediate-level warehouse operations teams, ERP consultants, and systems professionals who wish to implement or optimize warehouse management in Dynamics 365 Business Central using best practices, mobile devices, and quality integration workflows.

By the end of this training, participants will be able to:

  • Set up and manage warehouse operations within Dynamics 365 Business Central.
  • Use Warehouse Insight for real-time mobile execution of warehouse tasks.
  • Implement license plating and traceability to enhance inventory control.
  • Integrate equipment calibration, test requests, and quality control in ERP workflows.

Format of the Course

  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.
Read more...

Dynamics 365 Finance and Operations: Treasury and Accounting

 14 Hours

This instructor-led, live training in Washington D.C. (online or onsite) is aimed at beginner-level to intermediate-level treasury and finance professionals who wish to reinforce their knowledge, improve report generation, and maximize the use of Dynamics 365 for financial operations.

By the end of this training, participants will be able to:

  • Navigate and customize the Dynamics 365 Finance and Operations interface.
  • Generate and analyze financial reports efficiently.
  • Manage treasury functions, including cash flow and bank reconciliations.
  • Enhance financial workflows for better operational efficiency.
Read more...

Microsoft Dynamics 365 Customer Service

 14 Hours

This instructor-led, live training in Washington D.C. (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to enhance their customer service operations using Dynamics 365 Customer Service.

By the end of this training, participants will be able to:

  • Understand the core features and functionalities of Dynamics 365 Customer Service.
  • Set up and configure the D365 Customer Service environment.
  • Manage customer interactions and cases efficiently.
  • Utilize analytics to improve service delivery.
  • Integrate Dynamics 365 Customer Service with other Microsoft applications.
Read more...

Microsoft Dynamics 365 Sales

 14 Hours

This instructor-led, live training in Washington D.C. (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to gain a comprehensive understanding of Dynamics 365 Sales and effectively use the platform to enhance their sales operations.

By the end of this training, participants will be able to:

  • Understand the core features and functionalities of Dynamics 365 Sales.
  • Set up and configure the D365 Sales environment.
  • Manage customer relationships and sales processes using D365 Sales.
  • Utilize data and analytics to drive sales decisions.
  • Integrate Dynamics 365 Sales with other Microsoft applications.
Read more...

Microsoft Dynamics 365 Sales Insights

 14 Hours

This instructor-led, live training in Washington D.C. (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to utilize the MS Dynamics 365 Sales Insights module for smarter sales strategies and improved customer engagement.

By the end of this training, participants will be able to:

  • Understand the features and benefits of the Sales Insights module.
  • Use AI-driven analytics to enhance sales performance.
  • Customize and configure the module for specific business needs.
  • Leverage insights for lead scoring, relationship health, and pipeline management.
  • Integrate Sales Insights with other Dynamics 365 modules and third-party tools.
Read more...

Comprehensive Dynamics 365 for Business Operations

 35 Hours

This instructor-led, live training in Washington D.C. (online or onsite) is aimed at intermediate-level business analysts who wish to lead initiatives for continuous business process improvement and system enhancements within their organizations.

By the end of this training, participants will be able to:

  • Gain a comprehensive understanding of Dynamics 365.
  • Set up, configure, and manage various components of Dynamics 365.
  • Analyze existing business processes and make recommendations for optimization using Dynamics 365 functionalities.
  • Manage migrations and updates within Dynamics 365.
Read more...

Microsoft Dynamics 365 Customer Insights (MB-220)

 21 Hours

This instructor-led, live training in Washington D.C. (online or onsite) is aimed at beginner-level to intermediate-level IT professionals who wish to learn how to use Microsoft Dynamics 365 Customer Insights to create and manage marketing campaigns, optimize customer experiences, and deliver marketing insights. It is aligned to the MB-220 Exam, which is the certification exam for Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant.

By the end of this training, participants will be able to:

  • Understand the core concepts and benefits of Microsoft Dynamics 365 Customer Insights.
  • Unify, enrich, and analyze customer data using Customer Insights.
  • Create and manage segments, lists, forms, pages, leads, contacts, accounts, email messages, customer journeys, events, webinars, and surveys.
  • Integrate Customer Insights with other applications and services.
  • Monitor and optimize marketing performance and customer satisfaction.
Read more...

Microsoft Dynamics 365

 14 Hours

This instructor-led, live training in Washington D.C. (online or onsite) is aimed at business analysts who wish to optimize marketing and sales processes with Microsoft Dynamics 365.

By the end of this training, participants will be able to:

  • Use the different modules in Microsoft Dynamics 365 to manage process flows.
  • Integrate the Power Platform into Microsoft Dynamics 365.
  • Structure different common data models such as records, segment charts, and more.
  • Automate processes with Microsoft Flow integration.
Read more...

Last Updated:

Testimonials (1)

I learnt that we underutilize the system we work on and enjoyed every apsect.

Tracy Rehman - Financial Planning Institute

Course - Microsoft Dynamics 365 Customer Insights (MB-220)

Upcoming Courses

Microsoft Dynamics 365 Customer Insights (MB-220)

2025-08-26 9:30 am
21 hours
Washington, DC - NW Conference Center
$ 4054 (Online)
$ 4054 (Classroom)

Microsoft Dynamics 365 Sales

2025-09-09 9:30 am
14 hours
Washington, DC - Regus One Franklin Square
$ 2703 (Online)
$ 2703 (Classroom)

Comprehensive Dynamics 365 for Business Operations

2025-09-29 9:30 am
35 hours
Washington, DC - NW Conference Center
$ 6757 (Online)
$ 6757 (Classroom)

Other regions in the US

Other Countries

These courses are also available in other countries

Consulting

Microsoft Dynamics 365 Consulting
Online Microsoft Dynamics 365 training in Washington D.C., MS Dynamics training courses in Washington D.C., Weekend Microsoft Dynamics 365 courses in Washington D.C., Evening Dynamics 365 training in Washington D.C., Microsoft Dynamics 365 instructor-led in Washington D.C., MS Dynamics one on one training in Washington D.C., Evening Dynamics 365 courses in Washington D.C., MS Dynamics boot camp in Washington D.C., Dynamics 365 instructor-led in Washington D.C., Dynamics 365 trainer in Washington D.C., Dynamics 365 instructor in Washington D.C., Microsoft Dynamics 365 coaching in Washington D.C., Dynamics 365 on-site in Washington D.C., Online Microsoft Dynamics 365 training in Washington D.C., MS Dynamics 365 classes in Washington D.C., Weekend Dynamics 365 training in Washington D.C., MS Dynamics private courses in Washington D.C.