Cincinnati, OH - Regus - Downtown - PNC Center

201 E 5th St, Suite 1900, Cincinnati, United States, 45202

The venue is located in the corporate heart of downtown Cincinnati at 201 East 5th Street inside the iconic PNC Center skyscraper. It is easily reached by car via I‑71, I‑75, or US‑50 with convenient paid underground parking available in the building structure. From Cincinnati/Northern Kentucky International Airport (CVG), take I‑71 North into the city, then exit at 5th Street—taxi or rideshare typically takes about 20 minutes. Public transit options include multiple Metro routes stopping at Government Square and the nearby streetcar lines, followed by a short walk to the tower entrance.

Columbus, OH - Galleria at PNC Plaza

20 S 3rd St Suite 210, Columbus, United States, 43215

The venue is located in the heart of Downtown Columbus at 20 South Third Street, nestled within the Galleria at PNC Plaza. It is easily reachable by car via Interstates 70 and 71 with exits to Broad or Third Street, and offers secure underground paid parking beneath the building. From John Glenn Columbus International Airport (CMH), take I‑670 West into downtown, then exit at Third Street—taxi or rideshare typically takes about 15 minutes. Public transit users benefit from Central Ohio Transit Authority (COTA) buses and the CBUS free circulator, both stopping within a 2‑3 minute walk of the venue on Third or Broad Street.

OH, Cleveland

230 W. Huron Road, Cleveland, United States, 44113

The venue is located behind the Tower City Public Square Station.

Cleveland, OH – Regus Cleveland City Center

600 Superior Avenue East, Fifth Third Center, Suite 1300, Cleveland, United States, 44114

The venue is located on the 13th floor of Fifth Third Center at 600 Superior Avenue East in downtown Cleveland, easily reached by car via I‑90 or I‑77 with covered building garage parking (852 spaces) and nearby municipal lots. Visitors from Cleveland Hopkins Airport (CLE), about 17 miles southwest, can expect a 20–25‑minute taxi or rideshare ride via I‑71 North and I‑90 East. For public transit users, the venue is just steps from Tower City–Public Square RTA Rapid Transit station (Red/Blue/Green lines), and multiple bus routes serve the plaza—making the site highly accessible even without a car.
NobleProg Training Place, City Cleveland, OH - Regus at 9th Street

Cleveland, OH - Regus at 9th Street

1300 E 9th Street, 12th Floor, Cleveland, United States, 44114

The venue is located in Midtown Cleveland at 1300 East 9th Street, easily accessible by car via I‑90 or I‑77 with exit ramps to East 9th Street and nearby paid parking garages. From Cleveland Hopkins International Airport (CLE), take I‑71 North into the city, exit at East 9th Street, and the drive typically takes about 15 minutes by taxi or rideshare. Public transit is highly convenient with the Cleveland RTA bus routes along E. 9th or St. Clair Avenue and Cleveland Train Station just 0.4 miles away, followed by a short walk to the building.

Explore Our Courses

Microsoft Dynamics 365 Customer Service (MB-230)

 35 Hours

Microsoft Dynamics 365 Customer Service is a comprehensive solution for managing customer support, service operations, and omnichannel engagement.

This instructor-led, live training (online or onsite) is aimed at intermediate-level users who wish to implement and configure customer service solutions using Dynamics 365 Customer Service.

By the end of this training, participants will be able to:

  • Configure and manage case automation, queues, and routing logic.
  • Implement omnichannel tools such as chat, SMS, and agent workspace.
  • Create personalized customer experiences using surveys and analytics.
  • Integrate AI assistants and IoT devices for proactive support scenarios.

Format of the Course

  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.
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Dynamics 365 Business Central: Warehouse and Operations Management

 21 Hours

Microsoft Dynamics 365 Business Central (BC) is a modern ERP solution that supports end-to-end business operations, including warehouse and inventory management. With enhanced integration capabilities and add-ons like Warehouse Insight, BC enables efficient warehouse operations, license plating, and operational automation across the enterprise.

This instructor-led, live training (online or onsite) is aimed at intermediate-level warehouse operations teams, ERP consultants, and systems professionals who wish to implement or optimize warehouse management in Dynamics 365 Business Central using best practices, mobile devices, and quality integration workflows.

By the end of this training, participants will be able to:

  • Set up and manage warehouse operations within Dynamics 365 Business Central.
  • Use Warehouse Insight for real-time mobile execution of warehouse tasks.
  • Implement license plating and traceability to enhance inventory control.
  • Integrate equipment calibration, test requests, and quality control in ERP workflows.

Format of the Course

  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.
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Dynamics 365 Finance and Operations: Treasury and Accounting

 14 Hours

This instructor-led, live training in Ohio (online or onsite) is aimed at beginner-level to intermediate-level treasury and finance professionals who wish to reinforce their knowledge, improve report generation, and maximize the use of Dynamics 365 for financial operations.

By the end of this training, participants will be able to:

  • Navigate and customize the Dynamics 365 Finance and Operations interface.
  • Generate and analyze financial reports efficiently.
  • Manage treasury functions, including cash flow and bank reconciliations.
  • Enhance financial workflows for better operational efficiency.
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Microsoft Dynamics 365 Customer Service

 14 Hours

This instructor-led, live training in Ohio (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to enhance their customer service operations using Dynamics 365 Customer Service.

By the end of this training, participants will be able to:

  • Understand the core features and functionalities of Dynamics 365 Customer Service.
  • Set up and configure the D365 Customer Service environment.
  • Manage customer interactions and cases efficiently.
  • Utilize analytics to improve service delivery.
  • Integrate Dynamics 365 Customer Service with other Microsoft applications.
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Microsoft Dynamics 365 Sales

 14 Hours

This instructor-led, live training in Ohio (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to gain a comprehensive understanding of Dynamics 365 Sales and effectively use the platform to enhance their sales operations.

By the end of this training, participants will be able to:

  • Understand the core features and functionalities of Dynamics 365 Sales.
  • Set up and configure the D365 Sales environment.
  • Manage customer relationships and sales processes using D365 Sales.
  • Utilize data and analytics to drive sales decisions.
  • Integrate Dynamics 365 Sales with other Microsoft applications.
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Microsoft Dynamics 365 Sales Insights

 14 Hours

This instructor-led, live training in Ohio (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to utilize the MS Dynamics 365 Sales Insights module for smarter sales strategies and improved customer engagement.

By the end of this training, participants will be able to:

  • Understand the features and benefits of the Sales Insights module.
  • Use AI-driven analytics to enhance sales performance.
  • Customize and configure the module for specific business needs.
  • Leverage insights for lead scoring, relationship health, and pipeline management.
  • Integrate Sales Insights with other Dynamics 365 modules and third-party tools.
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Comprehensive Dynamics 365 for Business Operations

 35 Hours

This instructor-led, live training in Ohio (online or onsite) is aimed at intermediate-level business analysts who wish to lead initiatives for continuous business process improvement and system enhancements within their organizations.

By the end of this training, participants will be able to:

  • Gain a comprehensive understanding of Dynamics 365.
  • Set up, configure, and manage various components of Dynamics 365.
  • Analyze existing business processes and make recommendations for optimization using Dynamics 365 functionalities.
  • Manage migrations and updates within Dynamics 365.
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Microsoft Dynamics 365 Customer Insights (MB-220)

 21 Hours

This instructor-led, live training in Ohio (online or onsite) is aimed at beginner-level to intermediate-level IT professionals who wish to learn how to use Microsoft Dynamics 365 Customer Insights to create and manage marketing campaigns, optimize customer experiences, and deliver marketing insights. It is aligned to the MB-220 Exam, which is the certification exam for Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant.

By the end of this training, participants will be able to:

  • Understand the core concepts and benefits of Microsoft Dynamics 365 Customer Insights.
  • Unify, enrich, and analyze customer data using Customer Insights.
  • Create and manage segments, lists, forms, pages, leads, contacts, accounts, email messages, customer journeys, events, webinars, and surveys.
  • Integrate Customer Insights with other applications and services.
  • Monitor and optimize marketing performance and customer satisfaction.
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Microsoft Dynamics 365

 14 Hours

This instructor-led, live training in Ohio (online or onsite) is aimed at business analysts who wish to optimize marketing and sales processes with Microsoft Dynamics 365.

By the end of this training, participants will be able to:

  • Use the different modules in Microsoft Dynamics 365 to manage process flows.
  • Integrate the Power Platform into Microsoft Dynamics 365.
  • Structure different common data models such as records, segment charts, and more.
  • Automate processes with Microsoft Flow integration.
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Testimonials (1)

I learnt that we underutilize the system we work on and enjoyed every apsect.

Tracy Rehman - Financial Planning Institute

Course - Microsoft Dynamics 365 Customer Insights (MB-220)

Upcoming Courses

Microsoft Dynamics 365 Customer Insights (MB-220)

2025-08-26 9:30 am
21 hours
OH, Cleveland
$ 4054 (Online)
$ 5554 (Classroom)

Microsoft Dynamics 365 Sales

2025-09-09 9:30 am
14 hours
Cleveland, OH – Regus Cleveland City Center
$ 2703 (Online)
$ 2703 (Classroom)

Comprehensive Dynamics 365 for Business Operations

2025-09-29 9:30 am
35 hours
OH, Cleveland
$ 6757 (Online)
$ 9257 (Classroom)

Microsoft Dynamics 365

2025-10-07 9:30 am
14 hours
Cleveland, OH – Regus Cleveland City Center
$ 2703 (Online)
$ 2703 (Classroom)

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