Sacramento, CA - Promenade Circle

180 Promenade Circle, Sacramento, United States, 95834

The venue is located in Natomas Crossing just north of downtown Sacramento, easily accessed by car via I‑5 or I‑80 with free on-site parking and additional municipal lots nearby. From Sacramento International Airport (SMF), a taxi or rideshare takes about 10 minutes via Airport Boulevard and I‑5 South. Public transit users can take Sacramento Regional Transit buses that stop near Promenade Circle, followed by a short walk to the glass-fronted office building.

Sunnyvale, CA - Regus - California Downtown Sunnyvale

640 W California Ave, Sunnyvale, United States, 94086

The Sunnyvale center is located one block from Caltrain rail station and provides easy access to Central Expressway and Highway 101. It is in walking distance to the city's downtown district, featuring numerous restaurants, shops, and businesses, as well as a short drive from San Jose International Airport.

San Francisco, CA - Golden Gate

75 Broadway, San Francisco , United States, 94111

With its fabulous arched windows, the 75 Broadway office, located in the heart of Jackson Square, is designed to impress. Situated at Golden Gateway Commons on the second floor of this unique campus-style building, it overlooks the green terrain's of Sydney Walton Park with the famous waterfront piers behind. This enviable location is a short walk from public transport and just blocks away from the Embarcadero and the ferry building, as well as a host of convenient amenities.

Los Angeles, CA - US Bank Tower

633 West 5th Street, Los Angeles, United States, 90071

Located in the heart of Downtown Los Angeles, in a short drive from the Union Station and few minutes away from U.S 101 & U.S.110 Highways.

San Jose, CA - Downtown

177 Park Avenue, San Jose, United States, 95113

The venue is located in the heart of Downtown San Jose at 177 Park Avenue, within a modern three-story coworking complex directly opposite Morton’s Steakhouse, and is easily reachable by car via Highways 87, 280, or US 101, with covered parking garages and street parking nearby. From Norman Y. Mineta San Jose International Airport (SJC), about 5 km away, taxis or rideshares take around 10 minutes via Airport Boulevard and Coleman Avenue. Public transit is seamless: the Convention Center VTA light rail station is two minutes’ walk, San Jose Diridon and Downtown stations are within a 10-minute walk, and multiple VTA bus routes stop nearby—ensuring easy arrival for attendees without cars.

San Diego, CA - Little Italy

1420 Kettner Boulevard, San Diego, United States, 92101

The venue sits at the heart of Little Italy on Kettner Boulevard, a vibrant, pedestrian-friendly neighborhood, accessible via I‑5, Highway 163, and I‑94, with nearby paid and surface parking. From San Diego International Airport (SAN), a taxi or rideshare takes about 10–15 minutes via North Harbor Drive and Sassafras Street. Public transit is seamless: the County Center / Little Italy Trolley station and the Santa Fe Depot are both within a few minutes’ walk, and several bus routes serve the neighborhood—making it convenient for attendees without a car.

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Zoho Desk: Setup and Operations

 14 Hours

Zoho Desk is a cloud-based helpdesk platform designed to streamline customer service operations through automation, omnichannel support, ticket tracking, and performance analytics.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level users who wish to effectively configure, manage, and optimize Zoho Desk to support customer service workflows.

By the end of this training, participants will be able to:

  • Configure and customize the Zoho Desk environment for their team.
  • Manage tickets, SLAs, and workflows across multiple support channels.
  • Create insightful reports and dashboards to track service performance.
  • Implement best practices for automation, change control, and collaboration.

Format of the Course

  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.

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Zoho CRM: Administration, Customization, and Operations

 14 Hours

Zoho CRM is a widely adopted cloud-based platform used to manage customer relationships, automate sales processes, and analyze business performance.

This instructor-led, live training (online or onsite) is aimed at intermediate-level users and administrators who wish to improve their proficiency in managing data, reporting, customization, and system control within Zoho CRM.

By the end of this training, participants will be able to:

  • Create and customize reports and dashboards for actionable analysis.
  • Implement change control best practices, including audit trails and configuration management.
  • Configure modules, workflows, and user roles to align with business processes.
  • Monitor system usage, automate tasks, and enhance CRM usability and governance.

Format of the Course

  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.

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Getting Started with Zoho Creator

 35 Hours

Zoho Creator is a SaaS-based platform for creating enterprise-class applications that run on any device.  

In this instructor-led, live training (onsite or remote), participants will learn how to build a custom application fast using Zoho Creator.

By the end of this training, participants will be able to:

  • Set up, configure and run their Zoho Creator account efficiently
  • Create forms and dashboards
  • Define workflows and business rules
  • Automate recurring actions and build informative pages

Audience

  • Developers
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Format of the course

  • Interactive lecture and discussion
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Zoho CRM for Administrators

 21 Hours

Zoho CRM is a SaaS-based Customer Relationship Management (CRM) system for tracking sales, managing contacts, conducting marketing activities, and engaging customers. 

In this instructor-led, live training (onsite or remote), participants will learn how to set up and manage a Zoho CRM system.

By the end of this training, participants will be able to:

  • Set up, configure and run their organization's account efficiently
  • Manage users and automate sales processes
  • Customize CRM solutions and secure customer data

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  • System administrators

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  • Interactive lecture and discussion
  • Lots of exercises and practice
  • Hands-on implementation in a live-lab environment

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Zoho Projects: Mastering Project Management from Start to Finish

 14 Hours

This online, instructor-led training is designed for intermediate level individuals who want to use Zoho to optimize their business processes.

Upon completion of this training, participants will be able to:

  • Install and configure Zoho.
  • Manage projects and tasks in Zoho.
  • Collaborate effectively using Zoho communication tools.
  • Automate processes and workflows in Zoho.
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Upcoming Courses

Getting Started with Zoho Creator

2025-08-18 9:30 am
35 hours
San Jose, CA - Downtown
$ 6757 (Online)
$ 9007 (Classroom)

Zoho CRM: Administration, Customization, and Operations

2025-09-01 9:30 am
14 hours
San Jose, CA - Downtown
$ 2703 (Online)
$ 3603 (Classroom)

Getting Started with Zoho Creator

2025-09-15 9:30 am
35 hours
San Jose, CA - Downtown
$ 6757 (Online)
$ 9007 (Classroom)

Zoho Projects: Mastering Project Management from Start to Finish

2025-09-29 9:30 am
14 hours
San Jose, CA - Downtown
$ 2703 (Online)
$ 3603 (Classroom)

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