Baltimore, MD – Regus at Inner Harbor Center

400 East Pratt Street Downtown, 8th Floor, Baltimore, United States, 21202

The venue is situated in the prominent Inner Harbor Center, easily reached by car via I‑95 or I‑395 with several nearby public parking garages and on-site parking available. From Baltimore/Washington International Thurgood Marshall Airport (BWI), about 10 miles south, a taxi or rideshare typically takes 15–20 minutes via I‑95 North. Public transit options include Baltimore Light Rail at Harbor East station (a two-minute walk) and multiple MTA bus routes along Pratt Street, making the venue conveniently accessible without a vehicle.

Explore Our Courses

ChatGPT for Public Communication and Citizen Engagement

 7 Hours

ChatGPT is a versatile AI assistant that can help government communication teams improve content creation, responsiveness, and multilingual service delivery while maintaining message consistency and tone.

This instructor-led, live training (online or onsite) is aimed at public sector communication professionals new to AI tools who wish to use ChatGPT to support external communication tasks such as public notices, social media writing, and citizen responses in clear and inclusive formats.

By the end of this training, participants will be able to:

  • Create effective public announcements, alerts, and updates using AI support.
  • Adapt tone and message for different audiences and platforms.
  • Use ChatGPT to translate, rewrite, or simplify public content across multiple languages.
  • Ensure alignment with communication guidelines, accessibility, and tone policies.

Format of the Course

  • Interactive lecture and discussion.
  • Hands-on use of ChatGPT in real-world public sector communication scenarios.
  • Guided exercises focused on outreach, tone management, and language inclusivity.

Course Customization Options

  • To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.
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ChatGPT for Legislative Drafting and Policy Writing

 7 Hours

ChatGPT is an AI-powered language model that can assist public sector teams with legislative drafting, policy writing, and document revision at scale — while promoting clarity, compliance, and efficiency.

This instructor-led, live training (online or onsite) is aimed at public sector professionals with limited or no prior experience using AI who are responsible for drafting, editing, or reviewing legislative and policy content and wish to improve precision, clarity, and speed using ChatGPT.

By the end of this training, participants will be able to:

  • Use ChatGPT to draft, refine, and edit legislative or policy documents.
  • Apply plain language principles and tone control using prompting techniques.
  • Create and revise multiple versions for stakeholder input or legal review.
  • Ensure consistency with compliance requirements and document structures.

Format of the Course

  • Interactive lecture and discussion.
  • Hands-on use of ChatGPT in legislative and policy drafting scenarios.
  • Guided exercises focused on document structuring, tone, and legal clarity.

Course Customization Options

  • To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.
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ChatGPT for Report Summarization and Briefing Preparation

 7 Hours

ChatGPT is a powerful AI assistant that can help public sector teams summarize lengthy documents and generate clear, structured briefings for leadership or stakeholder communication.

This instructor-led, live training (online or onsite) is aimed at government professionals with limited or no prior experience using AI who routinely work with reports and wish to enhance the way they summarize, synthesize, and transform information into clear, meeting-ready formats.

By the end of this training, participants will be able to:

  • Use ChatGPT to extract and summarize key insights from complex documents.
  • Transform raw content into executive summaries, memos, and briefings.
  • Refine summaries for clarity, tone, and purpose.
  • Apply safe and effective prompting for government reporting workflows.

Format of the Course

  • Interactive lecture and discussion.
  • Hands-on use of ChatGPT in sample government scenarios.
  • Guided exercises focused on summarization, briefing, and communication workflows.

Course Customization Options

  • To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.
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ChatGPT for Government Use: Communication, Analysis, and Productivity

 7 Hours

ChatGPT is a powerful AI assistant that can support government professionals with drafting, research, summarization, and task automation.

This instructor-led, live training (online or onsite) is aimed at public sector staff with limited or no prior experience using AI tools who wish to apply ChatGPT effectively for government-related communication, analysis, and administrative productivity.

By the end of this training, participants will be able to:

  • Use ChatGPT to write and revise government emails, memos, and reports.
  • Summarize policy documents, public comments, or research findings with precision.
  • Design effective prompts for day-to-day administrative and analytical tasks.
  • Apply basic privacy and compliance principles when using AI in a public sector context.

Format of the Course

  • Interactive lecture and discussion.
  • Real-world government-oriented use cases.
  • Hands-on implementation and prompt writing practice.

Course Customization Options

  • To request a customized training for this course based on your department's specific workflows or policy priorities, please contact us to arrange.
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DeepSeek for Government and Policy-Making

 14 Hours

This instructor-led, live training in Baltimore (online or onsite) is aimed at advanced-level government professionals and policy experts who wish to leverage DeepSeek for data-driven governance and policy innovation.

By the end of this training, participants will be able to:

  • Utilize DeepSeek AI for policy analysis and strategic decision-making.
  • Automate government reports and improve data transparency.
  • Apply AI-driven insights for public sector innovation.
  • Enhance citizen engagement through AI-powered solutions.
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Introduction to AI Programming for Public Sector Innovation

 14 Hours

AI Programming is the practical application of programming tools and techniques to create intelligent systems that assist in automation, analysis, and service enhancement.

This instructor-led, live training (online or onsite) is aimed at public sector professionals with limited or emerging experience in AI who support innovation, research, or operational transformation and wish to gain practical programming skills to explore how AI tools can be built and applied within government workflows.

By the end of this training, participants will be able to:

  • Understand core AI concepts, including large language models, APIs, and intelligent automation.
  • Write simple Python scripts to call AI services and process structured data.
  • Create prototypes using AI for tasks like summarization, classification, or chatbot development.
  • Evaluate risks and constraints of AI development in the public sector (privacy, explainability, compliance).

Format of the Course

  • Interactive lecture and discussion.
  • Hands-on use of Python and LLM APIs in public sector examples.
  • Guided exercises focused on data analysis, content automation, and workflow prototyping.

Course Customization Options

  • To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.
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Microsoft 365 Copilot for Government Use: Efficiency, Communication, and Insight

 7 Hours

Microsoft 365 Copilot is an AI-powered assistant embedded into familiar Microsoft tools to enhance content creation, automate routine tasks, and provide smart insights.

This instructor-led, live training (online or onsite) is aimed at public sector employees with limited or no prior experience using AI tools who wish to use Microsoft 365 Copilot to enhance communication, streamline document work, and extract insights more efficiently from data and meetings.

By the end of this training, participants will be able to:

  • Use Copilot in Word, Excel, and Outlook to draft, analyze, and improve communications.
  • Automate repetitive documentation and summarization tasks across Microsoft 365 apps.
  • Generate insights from meeting notes, spreadsheets, and written reports.
  • Follow responsible use guidelines for Copilot in a public sector context.

Format of the Course

  • Interactive lecture and discussion.
  • Hands-on use of Microsoft 365 Copilot in sample government scenarios.
  • Guided exercises focused on communication, reporting, and meeting productivity.

Course Customization Options

  • To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.
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Intermediate Gemini AI for Public Sector Professionals

 16 Hours

This instructor-led, live training in Baltimore (online or onsite) is aimed at intermediate-level public sector professionals who wish to use Gemini to generate high-quality content, assist with research, and improve productivity through more advanced AI interactions.

By the end of this training, participants will be able to:

  • Craft more effective and tailored prompts for specific use cases.
  • Generate original and creative content using Gemini.
  • Summarize and compare complex information with precision.
  • Use Gemini for brainstorming, planning, and organizing ideas efficiently.
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AI Risk Management and Security in the Public Sector

 7 Hours

Artificial Intelligence (AI) introduces new dimensions of operational risk, governance challenges, and cybersecurity exposure for government agencies and departments.

This instructor-led, live training (online or onsite) is aimed at public sector IT and risk professionals with limited prior experience in AI who wish to understand how to evaluate, monitor, and secure AI systems within a government or regulatory context.

By the end of this training, participants will be able to:

  • Interpret key risk concepts related to AI systems, including bias, unpredictability, and model drift.
  • Apply AI-specific governance and auditing frameworks such as NIST AI RMF and ISO/IEC 42001.
  • Recognize cybersecurity threats targeting AI models and data pipelines.
  • Establish cross-departmental risk management plans and policy alignment for AI deployment.

Format of the Course

  • Interactive lecture and discussion of public sector use cases.
  • AI governance framework exercises and policy mapping.
  • Scenario-based threat modeling and risk evaluation.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.
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AI-Enhanced Public Service Delivery

 7 Hours

Artificial Intelligence (AI) is increasingly being used to improve the efficiency, accessibility, and responsiveness of public service delivery in areas such as taxation, healthcare, immigration, and social programs.

This instructor-led, live training (online or onsite) is aimed at public service delivery professionals with limited experience in AI who wish to explore real-world applications, automation strategies, and planning considerations for incorporating AI into front-line government services.

By the end of this training, participants will be able to:

  • Identify areas in their department where AI can improve public service operations.
  • Understand automation tools and AI-driven decision support systems.
  • Explore use cases in forecasting, language access, and citizen assistance.
  • Assess ethical, operational, and citizen trust factors in AI-enabled services.

Format of the Course

  • Interactive lecture with real-life examples.
  • Public sector use case walkthroughs and group discussion.
  • Strategy planning exercises adapted to participants' departments.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.
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AI Policy and Regulation for Governments

 7 Hours

AI policy and regulation is a rapidly evolving area that directly impacts how governments develop, adopt, and oversee artificial intelligence systems.

This instructor-led, live training (online or onsite) is aimed at public sector legal and compliance professionals with limited prior exposure to AI technologies who wish to understand regulatory developments, ethical frameworks, and policy considerations for responsible AI deployment.

By the end of this training, participants will be able to:

  • Interpret key components of AI-related regulations such as the EU AI Act and GDPR.
  • Assess national and international policy developments (Canada, U.S., OECD, etc.).
  • Evaluate legal and ethical risks in AI procurement and use.
  • Contribute to AI governance, oversight, and cross-agency alignment.

Format of the Course

  • Interactive lecture and legal case analysis.
  • Regulatory comparisons and policy mapping exercises.
  • Scenario-based group discussion.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.
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AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

 7 Hours

AI tools such as ChatGPT, Copilot, and Gemini are transforming administrative workflows by helping teams draft content, schedule meetings, respond to emails, and automate routine tasks.

This instructor-led, live training (online or onsite) is aimed at public sector administrative professionals with little to no prior experience in AI who wish to improve everyday productivity through the practical use of AI assistants and automation tools.

By the end of this training, participants will be able to:

  • Understand how AI tools assist with common administrative tasks.
  • Use ChatGPT, Copilot, and Gemini to generate emails, summaries, and documents.
  • Integrate AI tools with calendars, task lists, and office software.
  • Apply best practices for prompt writing and result interpretation.

Format of the Course

  • Interactive lecture and guided demonstrations.
  • Hands-on practice with real-world administrative tasks.
  • Customizable exercises using the tools most relevant to participants' daily work.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.
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Introduction to Audio AI

 14 Hours

Audio AI refers to artificial intelligence technologies that interpret, analyze, generate, or interact with audio signals, including human speech, environmental sounds, and music.

This instructor-led, live training (online or onsite) is aimed at beginner-level professionals who wish to understand how AI is applied in the audio domain for business, communication, automation, and innovation purposes.

By the end of this training, participants will be able to:

  • Understand what Audio AI is and how it is used in real-world settings.
  • Identify different categories of audio AI tools (e.g., transcription, classification, generation).
  • Explore business cases in customer service, security, compliance, and media.
  • Evaluate AI tools and services suitable for enterprise audio applications.

Format of the Course

  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.
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Introduction to AI for Public Sector Leaders

 7 Hours

Artificial Intelligence (AI) is transforming public sector operations, decision-making, and service delivery worldwide.

This instructor-led, live training (online or onsite) is aimed at public sector leaders with little to no prior background in AI who wish to understand the fundamentals of AI, assess its strategic relevance, and explore how it can be ethically and effectively adopted within government organizations.

By the end of this training, participants will be able to:

  • Understand the key concepts and terminology in artificial intelligence.
  • Evaluate AI’s opportunities and risks within public sector contexts.
  • Explore the ethical and regulatory considerations relevant to AI use in government.
  • Develop informed perspectives for AI-related policy, procurement, and strategy.

Format of the Course

  • Interactive lecture and discussion.
  • Real-world public sector case studies.
  • Guided group reflection and policy exercises.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.
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Upcoming Courses

DeepSeek for Government and Policy-Making

2025-08-05 9:30 am
14 hours
Baltimore, MD – Regus at Inner Harbor Center
$ 2703 (Online)
$ 2703 (Classroom)

AI Risk Management and Security in the Public Sector

2025-08-19 9:30 am
7 hours
Baltimore, MD – Regus at Inner Harbor Center
$ 1630 (Online)
$ 1630 (Classroom)

ChatGPT for Report Summarization and Briefing Preparation

2025-09-02 9:30 am
7 hours
Baltimore, MD – Regus at Inner Harbor Center
$ 1630 (Online)
$ 1630 (Classroom)

ChatGPT for Government Use: Communication, Analysis, and Productivity

2025-09-16 9:30 am
7 hours
Baltimore, MD – Regus at Inner Harbor Center
$ 1630 (Online)
$ 1630 (Classroom)

AI-Enhanced Public Service Delivery

2025-09-30 9:30 am
7 hours
Baltimore, MD – Regus at Inner Harbor Center
$ 1630 (Online)
$ 1630 (Classroom)

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